Ivo Maev
há 74 d•
Enquete pública
Rank these subscription practices from MOST unacceptable to LEAST unacceptable.
Sua resposta
1
Making cancellation deliberately difficult — forcing customers through repeated screens, calls or hidden menus.
2
Automatically renewing without a clear warning — charging another month or year unless the user actively cancels.
3
Charging automatically when a free trial ends — especially when the transition to paid service is not prominently explained.
4
Changing the price during an ongoing subscription — particularly when notification is easy to miss.
5
Making refunds unnecessarily complicated — delaying or discouraging customers after disputed charges.
Sua resposta
1
Making cancellation deliberately difficult — forcing customers through repeated screens, calls or hidden menus.
2
Automatically renewing without a clear warning — charging another month or year unless the user actively cancels.
3
Charging automatically when a free trial ends — especially when the transition to paid service is not prominently explained.
4
Changing the price during an ongoing subscription — particularly when notification is easy to miss.
5
Making refunds unnecessarily complicated — delaying or discouraging customers after disputed charges.
11 votos